Ilala Lodge Hotel Claimed

Rates quoted are per person per night and are inclusive of en-suite accommodation, breakfast, statutory 2% tourism levy & 15% VAT.
Retail selling price denotes RSP.
Room release time is at 18:00 hrs. unless we are notified of a late arrival.
Tour-leader / pilot rate are nett.

For group bookings, a rooming list is required a month in advance. Any rooms which are held “names to be advised” will be held up to two weeks prior to the date of arrival. Thereafter, they will automatically be released unless a request is put in writing to us to hold those rooms. These rooms will then be subject to cancellation fees as listed below.

FULL payment is due prior to client’s arrival, if payment is not made, clients will be liable for all accommodation charges.

Cancellation within 15-30 days prior to arrival, 50% fee, 15 – 0 days, 100% and DNA’s will be billed at your nett rate.

All rooms will be held until 18:00 Hrs, unless we are informed that time of arrival will be later.

At 18:00 Hrs, all rooms will automatically be released.

All guests coming into the hotel must hold a voucher or the voucher must be sent to us prior to their arrival. Where there is not enough time to forward the voucher, a voucher number must be sent to us through email or fax. If the guest does not hold a voucher he will be asked to settle direct unless clearance is received from the Travel Agent or Tour Operator.

Should extras also be sent through to the agency, this must be indicated on the voucher or authority emailed or faxed through, otherwise the guest will be asked to settle direct.

Ilala Lodge will invoice you out at the RSP rate, inclusive of 15% VAT

Children’s rate has been indicated on the rates sheets.

Children under the age of 4 will be accommodated free of charge when sharing a room with their parents or other paying guests.

Ilala Lodge reserves the right to amend the above rates in-line with any government statutory increases.